Delivery:

We offer delivery within South Africa. Shipping costs vary based on your location and will be displayed at checkout. We aim to deliver your order within the estimated timeframe provided.

Returns and Exchanges:

If you receive a damaged or defective product, please contact us within 3 days of receiving the item. We will arrange for a return or exchange.

Refunds:

Refunds will be issued for products that are returned within 14 days of receipt and meet our return criteria. Shipping costs are non-refundable.

How to Initiate a Return:

To initiate a return, please contact our customer service at info@venske.co.za with your order number and details about the issue.

Conditions for Returns:

• Items must be in their original packaging and unused.
• We may require photographic evidence of the issue before approving a return.

Contact Us:

If you have any questions about our Delivery and Returns Policy, please contact us at info@venske.co.za.